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Take the guesswork out of your website rebuild project

I do professional, easy-to-understand website audits for non-profits, cultural institutions, community networks, and similar organisations.

“Heidi highlighted challenges and technical and UX issues that had not otherwise been discovered. It was a pleasure working with them.”

Anastasia Vynnychenko

Programme Manager, IOM (MBHR)

Hello! I’m Heidi Pun.

I help non-profit organisations understand their website’s users and support them in their website rebuild projects.

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“Heidi helped us by asking the right strategic questions and presenting us with workable solutions. Their input prevented us from making choices for which we could not oversee the consequences ourselves.”

Björn Van Roozendaal

Programmes Director, ILGA-Europe

Gain clarity.

  • Do we need a new website?
  • What should we include in the RFP?
  • Is our website compliant with accessibility laws?
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Find out:

  • what the Google Analytics data says about your users,
  • specific ways the usability of your website can be improved,
  • if your visitors are able to find the information they need,
  • the timeline and budget expected for the rebuild,
  • and more.

Click to download a sample.


“Heidi made sure that we understood why and how we get visitors to our page and how they behave on the website.”

Lana Gobec

President, Legebitra Association

A Website Audit: the first step to improving your organisation’s website

Working with me, you do not commit yourself to a contract with a creative agency. My audit gives you the information you need before starting the RFP process.

Improved engagement and donations

Not every website rebuild ends up being worth its investment. I can suggest which KPIs to track, helping you set the goals for the website’s rebuild and later evaluating its success.

Is a full rebuild really necessary?

I will identify your website’s shortcomings and its strong points in detail. This will help you get buy-in from the internal stakeholders (or save money if a simple update is all you need).

Clarity on budget and timeline

My audits can include an estimate of what a rebuild would cost and how long the project might take, specifically for a website of your size and complexity.

Resource allocation

You’ll be provided with a project plan that is typical for a website redesign of your size, and the points in which you as the client will be expected to provide input.

Better communication

Once you have the information, and understand it perfectly, it will be much easier to write a website redesign RFP and communicate with your web agency or consultant.

Compliance with standards

Avoid costly fees for breaking the accessibility and data privacy rules and provide your visitors (including those living with disabilities) with a friendlier user experience.

Click to download a sample.

Reach out.

Get in touch for a free quote or book a quick call to discuss your organisation’s website.